FOI contacts

You will find a list of numbers and links where you can find information listed in the Publication Scheme and other information readily available from Royal Mail Group.

Websites:

Royal Mail: www.royalmail.com

Parcelforce Worldwide: www.parcelforce.com

Post Office Ltd: www.postoffice.co.uk

Helplines:

Royal Mail enquiries: 08457 740 740 (English and Welsh)

Post Office Helpline: 08457 22 33 44 (Welsh 08457 468469)

Parcelforce Worldwide: 08708 50 11 50 (Welsh 0800 7313428)

Royal Mail Textphone for hearing impaired customers: 08456 00 06 06 (Welsh 08456 030800)

Post Office Textphone for hearing impaired customers: 08457 22 33 44 (Welsh 08456 030800)

Parcelforce Worldwide Textphone for hearing impaired customers: 0800 0855857

You can also get contact details for specific services from Post Office® branches.

Archive:

You can view the archive material in person at:

Heritage
Royal Mail
Freeling House
Phoenix Place
LONDON
WC1X 0DL

e-mail: heritage@royalmail.com
tel: 020 7239 2570
fax: 020 7239 2576
website: www.postalheritage.org.uk

Opening Hours:

Monday to Friday 10 am to 5 pm
Extended opening to 7 pm on Thursdays.
Occasional opening on selected Saturdays - please contact us for details.
Closed Bank Holidays, Maundy Thursday afternoon and Christmas week.

Please note that, for conservation purposes, the Archivist may not be able to photocopy delicate items.

Other useful websites

You may also want to look at the other useful websites.