Royal Mail

  • Royal Mail
    2 April 2015
    Returns Addict, Swap Shopper and Duplicate Dealer: meet the UK’s online shoppers

Royal Mail¹ research has revealed a new breed of smart shoppers that are more experienced and confident in utilising their knowledge to create their own ideal shopping experience when buying online. This has led to the emergence of a series of new online shopping behaviour types including Returns Addict, Bargain Hunter, Duplicate Dealer and Swap Shopper.

  • Royal Mail
    2 April 2015
    Royal Mail publishes new research on customer online shopping returns experience

Royal Mail today publishes Delivery Matters Returns Special, which contains new research focusing on the customer returns experience. The study found that nearly 1 in 6 (16%) now do virtually all their shopping online and that online shoppers in general are looking for convenience and certainty in the way returns are handled.

  • Royal Mail
    1 April 2015
    Royal Mail reveals the Easter-inspired street names across the UK

There are more than 2,248 Easter-inspired street names across the UK with Cross Street the most common, according to new research by Royal Mail.

Cross Street can be found on 620 street signs around the country and is most widespread in the North West (251). The North West in general has the most Easter-inspired street names overall (760) in the UK.

Ahead of the Easter weekend, Royal Mail analysed its Postcode Address File - a database of all 29.3 million UK addresses - to identify the most common Easter-themed street names.

  • Royal Mail
    1 April 2015
    Royal Mail celebrates Britain’s much-loved comedy greats

This April Fool’s Day will see Royal Mail launch of a set of stamps to mark the contribution to the world of entertainment and comedy by some of the nation’s most cherished performers across the decades since the 1950s.

  • Royal Mail
    30 March 2015
    Royal Mail celebrates 500th anniversary of Hampton Court Palace with postmark

Royal Mail is to issue a special postmark to celebrate the 500th anniversary of Hampton Court Palace.
2015 marks 500 years since Cardinal Wolsey – Henry VIII’s trusted adviser - commissioned builders to lay the foundations of Hampton Court Palace. The palace will celebrate this historic occasion over the Easter weekend with a spectacular anniversary party.

  • Royal Mail
    25 March 2015

Royal Mail is introducing its simplified Postcode Address File (PAF) licence arrangements on 1 April 2015.

The new licence was announced in April last year following extensive consultation and engagement with the market. It is designed to widen take-up of PAF, encourage its greater use and meet the current and future needs of users, solutions providers and developers of PAF-based products in today’s diverse marketplace.

  • Royal Mail
    24 March 2015
    Royal Mail announces a range of improvements to its international services

Royal Mail is extending its International Tracked & Signed service for businesses and individuals exporting to 10 new countries around the world. From 30th March, customers will be able to track the progress of items sent from the UK to 53 countries worldwide and obtain a signature on delivery. 

The new countries are: Spain, Turkey, Cyprus, Serbia, Latvia, Moldova, United Arab Emirates, Indonesia, Malaysia and Cambodia.

  • Royal Mail
    23 March 2015

Royal Mail has commissioned a study of postcode districts to find the most desirable places to live and work in England, Scotland, Northern Ireland and Wales.

The study, by the Centre for Economic and Business Research (Cebr), calculated the most desirable areas based on a range of factors including good schools, access to green spaces, good employment prospects, affordable housing and average commuting times.

  • Royal Mail
    18 March 2015
    Royal Mail launches portal to help online retailers improve returns experience for customers

 Royal Mail today announced the launch of a new portal to help online retailers better manage returns while also improving the experience for their customers.

The returns portal gives retailers full visibility of returned items – from exactly which items are being returned, from which customer and for what reason. This will enable retailers to improve stock management because they will know what return items to expect each day and can plan ahead with future orders and despatch times.

  • Royal Mail
    17 March 2015

Taking place in Birmingham (10th), Glasgow (17th) and London (24th), this year marks the first time the company has established a series of community-wide runs. This year the money raised will go to Royal Mail’s Charity of the Year, the Stroke Association.


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