Community contribution

Delivering mail

Royal Mail has a major presence in every UK region, employing local people, connecting customers, companies and communities. We make one of the single biggest economic contributions of any UK company.

This is supported by our active investment in communities and our charitable giving programme. Through this, we aim to enhance our contribution to the UK economy and make a positive difference to the communities where we operate.

Our people take great pride in the work they do in communities. They are daily ambassadors for Royal Mail and a credit to the company. Our aim is to drive colleague advocacy of the Group and its community role. We make a significant investment in our community investment programmes and support colleagues’ fundraising and volunteering for all charities and registered good causes.

  • Each year, Royal Mail invests around £10 million directly in UK communities, including support for our colleagues’ fundraising and volunteering activities.
  • We hold the Guinness World Record for payroll giving, with more than 975 charities benefiting. Royal Mail employees account for over 5% of all payroll giving donors in the UK.
  • Our Articles for the Blind scheme provides a free delivery service for blind and visually impaired people, at a cost of around £5.5 million a year
  • We aim to raise at least £2 million for our Charity of the Year - Prostate Cancer UK.

Case study: Celebrating gold medals

Royal Mail is proud of its British heritage. Throughout our long history we have used our stamps to recognise great national figures. We saw the London 2012 Olympic and Paralympic Games in 2012 as the perfect opportunity to continue this tradition. For that reason, we produced a new stamp for every gold medal won by a British Olympian and Paralympian athlete. It was the first time any host country used action shots for gold medal stamps.

We also painted one of our traditional red postboxes gold in the home town of every Team GB and Paralympics GB gold medal winner. 111 postboxes* were painted gold across the UK in total. These will remain gold permanently. Each postbox also has a plaque naming the athlete and marking their gold medal achievement, or marking the location’s connection with London 2012.

*This was reported as 110 in our 2012-13 Annual Report and Accounts. A second post box was painted for Olympic rower, Tom James, in Wales bringing the total to 111.