Five outstanding winners of Royal Mail Group’s most prestigious awards, ‘The Chairman’s Awards for Excellence 2012’, have been chosen from amongst 1400 employee nominations across the business.
Our Chairman's Award winners
Great Yarmouth postman Stewart Easey won the ‘Best Colleague’ award in recognition from his peers of ‘tirelessly helping his colleagues and his managers out on a daily basis’.
A wealth of commendation letters helped Elaine O’Halloran from Romford Mail Centre; win the ‘Customer Excellence’ category.
Wendy Walker, a postwoman from Oakham, has been crowned Community Champion from nominations by numerous colleagues for her outstanding fundraising efforts over the past 10 years.
Life-saving action by Bexleyheath postman Eugene Whelan topped the poll for our Bravery Award - new to the Chairman’s Awards for Excellence this year.
Taking a first class approach to transforming the business, Martyn Downham from Jubilee mail centre scooped the first Change Champion award for his involvement in the site’s World Class Mail (WCM) programme.
The five awards for were announced at a special event hosted by Group Chairman Donald Brydon and Chief Executive Moya Greene on 22nd June.
You can read more about our award winners and find out who else was nominated in the special sections below.
Postman Stewart Easey from Great Yarmouth is the winner of the Best Colleague category in our Chairman’s Awards for Excellence.
This award is given in memory of Post Office colleague Shyanu Parathasangary, who was killed in the 2005 London bombings, for people who make a difference in the workplace.
Stewart was nominated for tirelessly helping his colleagues and his managers out on a daily basis. He stays late and comes in early if anyone needs any support. He also goes to other units to support the managers there with training, and gets superb feedback from whichever unit he attends.
Even in an unfamiliar office he still does everything he possibly can to support colleagues he doesn’t know. Stewart says: ‘I want to encourage people to reach their full potential and will do anything I can to help them.’
He adds that he was ‘very pleased’ when he found out he’d been shortlisted. ‘Just to be nominated was great but to actually have won is a tremendous honour.'
'Best Colleague' shortlist 2012:
Andrew Wheeler - Postman, Worcester Mail Centre
Billy Dowie - Engineer, Northern Ireland Mail Centre
John Burnet - Warehouse Sorter, Glasgow Central, Parcelforce Worldwide
Sean Quinn - Postman, Cookstown Delivery Office, Northern Ireland
Stewart Easey - Postman, Great Yarmouth Delivery Office
The service we give to our customers is vital to our commercial success, so this award is for someone who delivers exemplary customer service:
A wealth of commendation letters helped Elaine O’Halloran win the Customer Excellence category in this year’s Chairman’s Awards for Excellence. As well as many compliments from customers, Elaine has saved the business thousands of pounds.
She spotted PPI mail put in boxes that hadn’t been paid for by the customer – in one instance, worth £60,000 in lost revenue – together with fraudulent SmartStamps.
Elaine, based at Romford mail centre, says: ‘I was totally thrilled when I found out I was shortlisted, and I’ve been so excited about the awards event!
‘At first, I thought I didn’t deserve it as I was just doing my job. But since I found out, I’ve really thought about everything I do. I help teach colleagues what to look out for at our Work Time Listening and Learning (WTLL) sessions.
‘I always advise customers about the best products, and make sure they have everything they need so the mail centre receives the mail in the correct way. It’s really nice to be recognised with this award.’
Customer Excellence shortlist 2012:
Allyson Timpany - Postwoman, Ayr Delivery Office, Scotland
Elaine O’Halloran - Postwoman, Romford Mail Centre
David (Dai) Davis - Driver, Bridgend Vehicle Unit, Logistics
Donna Boyle - Postwoman, Belfast West Delivery Office
Daniel Gill - Delivery Office Manager, Stocksbridge Delivery Office
We value our unique position within the community and we recognise someone whose work has made a real difference to the community where they work:
Wendy Walker, a postwoman from Oakham, has been crowned Community Champion at our Chairman’s Awards for Excellence. She was nominated by numerous colleagues for her outstanding fundraising efforts over the past 10 years.
Fit and able
Bungee jumps, white-water rafting, marathons and swimathons, Wendy has done them all, for various good causes.
‘I raise money for five different charities that mean a lot to me,’ she says. These are The Anthony Nolan Trust, Guide Dogs for the Blind, Help for Heroes, Macmillan Cancer Support and her local Air Ambulance.
Wendy adds: ‘My mentality has always been that as long as I’m fit and able, I should do what I can to help those less fortunate.’
Community Champion shortlist 2012:
Mike Dixon - Postman, York Mail Centre
Wendy Walker - Postwoman, Oakham Delivery Office
Ricky Bennett - Postman, Truro Delivery Office
Colin Baker - Deployment Planning Manager, Dorset Mail Centre
Manjit Kang - Postwoman, Heathrow Worldwide Distribution Centre
Lifesaver Eugene Whelan is the first winner of our Bravery Award, new to the Chairman’s Awards for Excellence this year.
The Bexleyheath postman rushed to the rescue when he heard a mother screaming that her baby had drowned in the bath while he was on his delivery walk.
First-aid-trained Eugene recovered the baby, who had turned blue. ‘I knew I needed to clear his airway,’ says Eugene. ‘I turned him over and patted his back, and kept breathing air into his nose and mouth.’ Baby George eventually started breathing again.
‘His colour came flooding back and I suddenly heard him crying – it was the best sound in the world,’ says Eugene.
Bravery Award shortlist 2012:
Eugene Whelan - Postman, Bexleyheath Delivery Office
Priyawan Ponton - Postwoman, Dartford Delivery Office
John McClelland - Postman, Cumbernauld Delivery Office
John Newey - Postman, Smethwick Delivery Office
Bruce Goodwin, Paul Anderson, Ray Herron and Jim Pearson, NE Vehicle Operating Centre, Logistics
This award is new for 2012. As we continue our transformation, we recognise an individual or team that has embraced change:
Martyn Downham from Jubilee mail centre scooped the first Change Champion award for his involvement in the site’s World Class Mail (WCM) programme.
‘I was keen to get involved right from the start of WCM at Jubilee 18 months ago,’ says Martyn. ‘We’re in a competitive marketplace, so we have to adapt as a business and up our game, and that’s what WCM is all about.
‘This new award is really important as it recognises the people who are supporting the changes we need to make.
‘I’m learning all the time, and really enjoy working with WCM teams from other sites, and encouraging my colleagues to get on board with WCM.
‘I was shocked to be shortlisted for this award. It’s a real milestone in my career, but it’s an award for the whole team at Jubilee, not just for me.’
Change Champion shorlist 2012:
John Conway - Delivery Office Manager, Oldham Delivery Office
Neil Mooney - Area Planning Manager, Bath Delivery Office
Gerry Teggert - Plant Manager, Home Counties North Mail Centre
Martyn Downham - Postman, Jubilee Mail Centre Hounslow
Rebecca Nunn - Postwoman, Norwich Delivery Office
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