Who we are

Royal Mail Group is a world leader in postal innovation and is one of the UK's largest companies. As the UK’s sole provider of the Universal Service, our 150,000 employees deliver parcels and letters to more than 29 million addresses across the UK.

We are a leading provider of express parcel delivery through Parcelforce Worldwide, and our full-service marketing mail company, MarketReach helps businesses get more value from their direct mail.

The Group is a key component of the UK’s economic and social infrastructure, providing services to private individuals, companies, and communities. In 2012 we contributed £5.3 billion to the UK economy through wages and other related people costs, and a further £2.4 billion in purchasing goods and services.

General Logistics Systems (GLS) is Royal Mail Group’s continental European parcel carrier, operating across 37 countries, including Germany, France and Italy. It ranks among the top 3 players in 7 European markets and in the top 5 in a further 16 European markets.

The GLS network operates through wholly-owned and partner companies and is globally connected through partner agreements. It acts as the Group’s gateway to continental Europe, opening up new opportunities and delivering European B2B parcels on behalf of Parcelforce Worldwide.

In addition, we also design and produce the UK’s stamps and philatelic products.

Group structure

Royal Mail Holdings plc is the ultimate parent company of Royal Mail Group Ltd. The Group primarily operates within the United Kingdom, including a number of subsidiaries, associates and joint ventures.

On 1 April 2012, Post Office Limited was transferred from under the ownership of Royal Mail Group Ltd to become a direct subsidiary of Royal Mail Holdings plc.