News and press releases

  • Royal Mail
    Delivering a parcel
    2 December 2013
    Cyber Monday top shoppers - Royal Mail publishes UK top ten online shopping locations
  • Colchester is the town that tops the charts for online shopping on Cyber Monday 2013
  • Royal Mail has revealed the top ten places hoping to beat the rush at the shops by using the web to buy their Christmas presents
  • The findings are based on analysis of over four million deliveries made by Royal Mail Tracked® in November, through its extensive UK-wide delivery network
  • Monday 2nd December 2013 - Cyber Monday - is expected to be the single busiest day of the year for online shopping throughout the UK
  • Royal Mail has opened ten temporary parcel sort centres for the Christmas period as part of its festive operation.

Residents of Colchester, Britain’s oldest recorded town, have been out-clicking other towns for Christmas presents this year as the run up to Christmas begins, Royal Mail research has revealed on Cyber Monday.

Lincoln, Brighton, Swansea and Stockton-On-Tees are also among the top ten UK towns and cities shopping for Christmas presents from the comfort of their own homes this year.

The findings are based on analysis of over four million deliveries made by Royal Mail Tracked® throughout November 2013. This is a service that tracks the progress of online orders from collection through to the delivery.

The study comes as new research also reveals that one third of UK SME online retailers have invested in Apps and other IT upgrades to make it easier for people to buy from them through their Smartphones this Christmas.

People in the following towns and cities are buying the most online according to Royal Mail’s findings.

  1. Colchester
  2. Lincoln
  3. Brighton
  4. Norwich
  5. Swansea
  6. Stockton On Tees
  7. Chelmsford
  8. Wigan
  9. Guildford
  10. Bedford

Royal Mail has opened ten temporary parcel sort centres for the Christmas period as part of its festive operation. The parcel sort centres have been set up to sort a significant proportion of the parcels Royal Mail handles before they are distributed around the UK and delivered to the door by Royal Mail’s postmen and women.

Nick Landon, Managing Director of Royal Mail Parcels, said: “Online shopping is now such a key part of the Christmas shopping experience. To help our customers at this very important time of year, Royal Mail has invested in ten pop up parcel sort centres as part of our festive operation. The parcel sort centres will increase our scale and flexibility, and enable us to handle the increased volume as effectively as possible,”

He added: “As we always do at this time of the year, we encourage people to post their Christmas cards and order their presents online early to help us spread the workload during the busy festive period. We also encourage customers to use a postcode when sending their cards, letters and parcels. Customers can check postcodes for free at www.royalmail.com/postcode-finder

Note to Editors

  • The findings are based on analysis of deliveries made by Royal Mail Tracked® service at over 1400 of the company’s delivery offices in the UK

The latest recommended posting dates for UK Christmas delivery are:

  • First Class - Friday 20 December
  • Second Class - Wednesday 18 December
  • Special Delivery Guaranteed – Monday 23 December

International last posting dates

  • Wednesday 4 December for Asia, the Far East, New Zealand
  • Thursday 5 December for Australia
  • Friday 6 December for Africa, Caribbean, Central & South America, Middle East
  • Monday 9 December for Cyprus, Eastern Europe
  • Tuesday 10 December for Canada, France, Greece, Poland
  • Friday 13 December for USA
  • Saturday 14 December Western Europe (excluding France, Greece, Poland)

 

For further information contact:

Simon Feldman
020 7449 8246
simon.feldman@royalmail.com

Akudo Ike
PR Manager
07725447937
akudo.ike@royalmail.com