Media contacts

We offer a 24 hour service, seven days a week to journalists.

Press Office: 020 7250 2468

The media can reach us by calling our Press Office line. Outside of office hours, calls will be transferred to our on-call Press Officer who will respond to calls as soon as possible.

Journalists can also contact us by email: press.office@royalmail.com

Customer queries

If you are a customer, you will need to contact our customer services teams.

Please note: The Press Office do not have access to customer details and will not be able to assist with individual customer enquiries.

Post Office

Royal Mail and Post Office Ltd separated to become sister companies on the 1 April 2012. If your enquiry relates to Post Office please contact their Press Office team:

Telephone: 020 7012 3456
Email: pressoffice@postoffice.co.uk