Downloads

Download the Annual Report in its entirety or choose specific sections of the Report.

NOTE: You’ll need Adobe Reader version 5.0 or above to view these documents in PDF format. To download Adobe Reader free of charge, please visit the Adobe website. Warning: some of these files are large, and may therefore take some time to download.

Annual Report and Financial Statements 2010-11

Download full report (PDF, 1.2MB)

Overview

Royal Mail Group, Financial and business performance highlights, Chairman’s Statement, Chief Executive’s Review

Overview (PDF, 256KB)

Business review

Modernising Royal Mail, Our people, Our customers, Regulation, Community

Business Review (PDF, 256KB)

Performance

Our businesses, Key performance indicators, Financial review

Performance (PDF, 256KB)

Financial and Governance

Financial statements, Risk management and control, Royal Mail Holdings plc Board, Directors’ report, Corporate Governance, Directors’ Remuneration report, Statement of Directors’ responsibilities in relations to the Group financial statements

Financial and Governance (PDF, 256KB)

Our Transparency report

Our Transparency report (PDF, 256KB)