Universal service
Correspondence about our ‘universal service’
Royal Mail provides a ‘universal service’ for the UK, as defined by section 30 of the Postal Services Act 2011. The following documents relate to Postcomm’s recent consultations on the scope of the universal postal service.
Postcomm's Decision document August 2011
Our response to Postcomm’s November 2003 proposals for the Universal Postal Service
Annexes to our response to the April 2003 consultation document: Annex A
Annexes to our response to the April 2003 consultation document: Annex B
Our response to exceptions to the universal service (September 2002)
