Our corporate responsibilities

The objective at the heart of our business strategy and our corporate responsibility strategy is the same – to return Royal Mail Group to financial viability on a sustainable basis.

Our Strategy

We conducted a major review of our corporate responsibility and community investment strategies outside of this reporting period. These strategies now reflect the fact that our corporate responsibility activity must be focused on improving our financial performance, as well as our social and environmental impact. These strategies are also much more aligned to and integrated within our overall business strategy. They will inform all corporate responsibility activity in the financial year 2011/12.

Our corporate responsibility strategy was approved by our Chief Executive Committee in November 2011. Our community investment strategy was approved by our Chief Executive Committee in October 2011. 

You can read the full report here.

Our Objectives

The ultimate objective at the heart of our business strategy and our corporate responsibility strategy is the same – to return Royal Mail Group to financial viability on a sustainable basis.

Our five new corporate responsibility objectives are:

1. 1 Deliver a market-leading corporate responsibility programme.
2. 2 Drive up colleague advocacy for our corporate responsibility programme, including community investment.
3. 3 Be seen by our external stakeholders to be one of the best corporate citizens in the UK.
4. 4 Ensure our corporate responsibility strategy is integral to our business strategy and corporate narrative.
5. 5 Ensure that our reporting and data collection is of the same standard as a major PLC.

Our communities, our people and our environment will continue to be integral to our corporate responsibility strategy. However, we must now pay more attention to our responsibilities to and expectations of our customers and suppliers.

Our corporate responsibility strategy will therefore continue to use the Business in the Community (BITC) framework – workplace; marketplace (customers and suppliers); communities and environment.