Our culture

Royal Mail’s aim is to become the best delivery and marketing mail business in the UK. We are undertaking one of the largest transformation programmes in the country to modernise every part of our business.

Our colleagues are at the forefront of our ambition to become the best delivery and marketing mail business in the UK.

Working with us

Overview

van driving

Royal Mail’s aim is to become the best delivery and marketing mail business in the UK.

Recognition

Postman delivering mail
For us to modernise successfully, our people need to feel valued and recognised.

Making the changes

Safety

Reported accidents across the business fell last year thanks to initiatives across Royal Mail Group and the World Class Mail programme.

Modernisation

Mail centre
75 per cent of letters go to postmen and postwomen ‘ready-sequenced’ by our machines.