Pensions - Contact us

For your pension enquiries

Pension Plan (Section A/B & C) enquiries

Information on the Royal Mail Pension Plan can be found on the Trustee’s website

For all Pension Plan enquiries please contact the Pensions Service Centre (PSC) by email, phone or post:

Phone: 0114 241 4545. (Postline network users can call 5456 4545)

Post: Pensions Service Centre
PO Box 500
CHESTERFIELD
S49 1WX

Please quote your full name, date of birth and either your National Insurance number or Pension Plan number in any correspondence or phone call.

Royal Mail Defined Contribution Plan enquiries

Information on the Royal Mail Defined Contribution Plan can be found on the Trustees’ website

For all Defined Contribution Plan enquiries please contact the Defined Contribution Plan administrators Zurich Assurance Limited (‘Zurich’) by email, phone or post:

Email: royalmailserviceteam@uk.zurich.com

Phone: 0800 092 8263

Post: Zurich Royal Mail Service Team
PO Box 1073
Cheltenham
Gloucestershire
GL50 9NN

Please quote your full name, date of birth and either your National
Insurance number or unique identifier number (allocated to you when you start contributing to the Plan) in any correspondence or phone call.

Group Life Assurance Scheme enquiries

For all Group Life Assurance Scheme enquiries please contact Pensions and Leavers by e-mail, phone or post:

Email: pensions.helpline@royalmail.com

Phone: 0114 241 4545 (Postline network users can call 5456 4545)

Post: Pensions & Leavers
Royal Mail HR Services
AS20, Rowland Hill House
CHESTERFIELD
S49 1HQ

Please quote your full name, date of birth and either your National Insurance number or payroll number in any correspondence or phone call.