Regulating our prices

Our responses to Price Control Reviews

 

Royal Mail is required to operate within the pricing framework defined in Condition 21 (previously Condition 19) of our Licence.  The detail of the pricing framework is reviewed periodically.

 

Royal Mail's first price control was a two year price freeze that began on 23 March 2001, the day our first licence took effect.

 

Almost immediately, Postcomm began public consultations on our second price control.  Links to our key responses to these consultations are provided at the end of this section.  The details of our second price control were finalised in March 2003 and came into effect, for three years, on 1st April 2003.

 

Public consultations on our third price control began in March 2004 and continued until details of the control framework were finalised in May 2006.  Our third price control is for a four year period, with effect from 3 April 2006.  Links to our key responses to Postcomm's consultation documents are provided below; a link to our new Licence, which includes details of the new pricing framework in Condition 21, is provided on the "Regulation Framework" page of this web site.




 

Accent and RAND Europe undertook research, which examined customers' willingness to pay for different levels of quality of service for ten key Royal Mail products. The following document sets out the results of this research.


16 - Pricing quality of service


17 - Royal Mail Service Standards Penalty and Reward Regime


18 - Response to Frontier Economics' paper on volumes


19 - Joint response to Frontier Economics' forecasting methodology


In September 2004 Postcomm released their "Consultation on Principles" document for Royal Mail's 2006 Price and Service Quality Review. Postcomm were looking for stakeholders' views on the document. Our response was published in December 2004 and is available from the links below.


2006 Royal Mail Price and Service Quality Review - Royal Mail's Response