Providing good health support and benefits to our people is one way we communicate to them that they’re appreciated. It helps us attract and retain excellent people and keep them healthy at work, which also helps us maintain the highest levels of service for our customers.

Here are some of the ways we provide a healthy working environment:

• We provide a comprehensive occupational health screening service to all our employees
• A telephone contact centre is available 24 hours a day, every day of the year for health-related advice and for arranging health services for our colleagues and their families
• We have health clinics in more than 90 Royal Mail Group sites across the country. Our people can get advice on their health to help them return to work successfully after illness or injury and to make sure they’re not at risk of getting unwell at work
• Fitness centres run by trained instructors can be found in our larger sites (38 of them across the country) and a range of fitness and nutritional programmes are provided
• Colleagues returning to work after illness or injury benefit from a national physiotherapy and occupational therapy service
• We also provide a confidential advice and counselling service to all our people.

  Royal Mail Group’s health and well-being initiatives

Read the London School of Economics report (PDF 345KB) on Royal Mail Group's health and well-being initiatives and the benefits to businesses who adopt a similar approach.

 

Alliances with health organisations

We’ve developed a number of alliances with health organisations around the country. These partnerships help us to ensure the support and benefits we give our people are the best they can be. They also give us the chance to share what we know about health in the workplace.
Some examples of the organisations we’re linked to, are shown below:

We’ve collaborated with BORHF in researching the best way to provide psychological support to people suffering trauma at work.
British Occupational Health Research Fund

Royal Mail Group doctors are involved in professional and training activities for the Faculty of Occupational Medicine.
Faculty of Occupational Medicine

We’ve sponsored the Men’s Health Forum to support health promotion programmes and publications such as Men and Cancer and Men and Obesity.
Men’s health forum

Royal Mail has supported research into cancer prevention in men and women.
Institute of Cancer Research

We are working with the Scottish Health at Work programme to introduce further controls on smoking in Royal Mail workplaces and public premises.
Scottish Health at Work 

 

Ambition

To provide first class support to improve and maintain the health of our employees.

Why?

• We recognize and acknowledge our responsibility to promote healthy lifestyles amongst our employees and help them manage whatever issues they might face. This is now more important than ever, with longer shifts and later retirement increasingly common in our workforce.
• Promoting health and wellbeing makes business sense: we want to reduce sickness absence and boost workplace morale to improve our commercial performance.

Targets

• To reduce absence from illness by 10% per year
• To improve colleague participation in Feeling First Class health promotion programmes by 20%
• To reduce the cost of ill health to the business by 15%
• To increase our colleagues’ basic first aid skills base by 20%
• To review and focus our network on five health partnerships and initiatives that can deliver a quantifiable business benefit.

We will aim for these partnerships to achieve a 50% benefit, year-on- year.

Access more details on our health strategy here.

More about our Corporate and Social Responsibility programmes
Find out about safety at work.
See what we’re doing for the environment
Read about our social policy
Find out about diversity within Royal Mail Group.