Group Executive Team

Details of Board members

The Group Executive Team’s responsibilities include:

  • Developing and monitoring deployment of the Group’s strategy, annual operating plans and budgets for Board approval
  • Reviewing operational activities and set policies where these are not reserved to the Board
  • Allocating resources, both people and financial, across the Group

The Group Executive Team consists of the following members:

  1. Moya Greene - Chief Executive
  2. Stephen Agar - Managing Director, Royal Mail Wholesale
  3. Doug Evans - General Counsel
  4. Mary Fagan – Corporate & Government Affairs Director
  5. Yvonne Ferguson - Group CIO and Technology Director
  6. Mark Higson – Managing Director, Royal Mail Letters
  7. Jon Millidge - Company Secretary / Acting Group HR Director
  8. Alex Smith – Strategy and Commercial Director
  9. David Smith - Managing Director, Post Office Ltd
  10. Dick Stead - Managing Director Parcelforce Worldwide
  11. Sue Whalley - Group Regulation & Strategy Director
 
  1.  

    Moya Greene - Chief Executive

    Moya Greene has been President and Chief Executive Officer of Canada Post Corporation since 2005. Whilst there she led a wide-ranging transformation programme to increase quality of service and efficiency across the organisation. Prior to joining Canada Post she held senior roles at companies including Bombardier Inc and TD Bank.


    Moya Greene

    Back to the top


  2.  

    Stephen Agar - Managing Director, Royal Mail Wholesale

    Stephen Agar was appointed Managing Director of Royal Mail Wholesale when the business was first created in April 2006, having negotiated the first access agreement for an external company to use Royal Mail’s network in 2004. In this position he is responsible for all access arrangements with companies who want to use Royal Mail for the final delivery.

    Stephen is a Barrister who started his career in the Government Legal Service before moving to Racal Electronics plc. He joined Royal Mail in 1991 and previous roles with Royal Mail include Business Strategy Director in Royal Mail's Marketing Division and Regulatory Affairs Director.


    Photo of Stephen Agar

    Back to the top


  3.  

    Doug Evans - General Counsel

    Profile coming soon.

    Back to the top


  4.  

    Mary Fagan – Corporate & Government Affairs Director

    Mary Fagan joined Royal Mail Group in December 2003 as Corporate and Government Affairs Director.

    A respected senior City and Industrial journalist, Mary’s previous roles included Deputy City Editor of the Sunday Telegraph, industrial correspondent for the Independent and city reporter at the Evening Standard.


    Mary Fagan

    Back to the top


  5.  

    Yvonne Ferguson - Group CIO and Technology Director

    Yvonne Ferguson originally joined Royal Mail’s Technology Organisation in 2008 as interim Head of Service Delivery and more recently as its Transformation Director, working to enable business transformation through the use of technology.  Prior to this Yvonne was the interim CIO at Transport for London, where she successfully re-aligned the IT strategy and supplier relationships to deliver higher quality services in an outsourced environment.  Her earlier career has spanned a range of industries with technology roles in both private and public sectors.

    Yvonne Ferguson

    Back to the top


  6.  

    Mark Higson – Managing Director, Royal Mail Letters

    Mark Higson was appointed to the Group Executive Team in November 2007.

    Mark joined from BPB, the worlds leading plasterboard manufacturer, where he was divisional Chief Executive and Group Operations Director. Prior to BPB, he held senior positions at Courtaulds Plc, including CEO at its UK Coatings division. He has also worked at HJ Heinz and British Aerospace.

    Mark is an engineering graduate of Imperial College London and also holds a Masters Degree in Business from study at the London Business School and the Massachussetts Institute of Technology. He has a passion for safety and health, providing outstanding service and innovation for customers and for delivering operational excellence by utilising the full contribution of all our people.


    Mark Higson

    Back to the top


  7.  

    Jon Millidge - Company Secretary / Acting Group HR Director

    Jon Millidge is the Group HR Director. He is also Chairman of National Design Consultancy Ltd and a Pension Scheme Trustee of the Royal Mail Retirement Savings Pension Plan and the Royal Mail Defined Contributions Plan.

    Jon joined Royal Mail in 1985 as a graduate entrant, and has worked across all of the businesses of the Group notably as HR Director in Royal Mail Letters (2003 – 2004), Parcelforce Worldwide (2000 – 2003) and Subscription Services (1997 – 1998) and as General Manager in the Post Office (1999 – 2000). He was Group Director of Employee Relations prior to his current role.

    Jon is a fellow of the Chartered Institute of Management Accountants.

    Jon Millidge

    Back to the top


  8.  

    Alex Smith – Strategy and Commercial Director

    Alex joined Royal Mail in 2004. He is responsible for helping the Group develop and deliver its strategy.

    Prior to joining Royal Mail, Alex was a consultant with McKinsey & Company from 1987 until 2004 in the UK and East Asia.  During that time he served clients across a range of industries on questions of strategy, organisation and operations.  Latterly, during five years in Asia, he focused on Corporate Finance particularly in the financial institutions sector. 

    Alex has degrees in Mathematics from London and Cambridge and an MBA from Stanford’s Graduate School of Business.


    Alex Smith

    Back to the top


  9.  

    David Smith - Managing Director, Post Office Ltd

    David was appointed Managing Director of Post Office Ltd in April 2010 after three years as MD Parcelforce Worlwide.

    David joined Royal Mail Group in 2002, initially as Finance Director of Royal Mail’s Business Sales division before being appointed as Finance Director of Parcelforce Worldwide in January 2003 and then MD Parcelforce Worldwide.

    He is a qualified Chartered Accountant and, prior to 2002, held a number of financial and commercial positions in the electronics industry, including Finance Director of RS Components UK.


    David Smith

    Back to the top


  10.  

    Dick Stead - Managing Director Parcelforce Worldwide

    Dick Stead joined Parcelforce Worldwide as Marketing & Sales Director in August 2006, and was appointed as Acting Managing Director in April 2010.

    Dick has been tasked with building on the recent successful business turnaround by driving new profitable revenue streams and further developing the B2B and C2C service propositions, improving end-to-end customer experience for Parcelforce Worldwide’s customers.

    As well as many senior positions in Royal Mail he has also worked within Yorkshire Chemicals, British Steel Corporation, National Coal Board and British Coal.  He is a graduate of LeedsUniversity, B.Sc. (Hons) and a Chartered Engineer (C.Eng).

    Dick Stead

    Back to the top


  11.  

    Sue Whalley - Group Regulation & Strategy Director

    Sue Whalley joined Royal Mail in 2006 and was appointed to the Group Executive Team in June 2009.  She is responsible for leading development of Group and Post Office strategy and for our relationship with the Regulator.

    Before joining Royal Mail in September 2006 she worked at Mckinsey and Company for 17 years, the last 6 of which were as a partner in their London office.  She was also co leader of Mckinsey's European Marketing and retail practices.

    She has an MA from Cambridge University and an MBA from Harvard Business School. 


    Sue Whalley

    Back to the top