Royal Mail’s vision is to be recognised as the best delivery company in the UK and across Europe. We believe that conducting our business in a responsible way has a fundamental role in achieving this vision.
We report on our environmental, social and governance activities each year. You can view our most recent performance in the 2015-16 Corporate Responsibility (CR) Report below and the 2015-16 CR Performance and GRI Data appendix. This is our 14th annual CR Report. Our last report was published in June 2015 and covered the financial year 2014-15.
The 2015-16 CR Report mainly covers our UK operations, UK Parcels, International & Letters (UKPIL) delivery businesses, operating through the Royal Mail and Parcelforce Worldwide brands. UKPIL contributes 83 per cent of the Group’s revenue. Our UK operations account for 91 per cent of our employee headcount. We continue to work to integrate data for our European business General Logistics Systems (GLS).
Assurance and framework
Our Corporate Responsibility Report is assured against the dual standards of AA1000AS and ISAE3000, to ensure the content is material and relevant to stakeholders, and to provide confidence in the robustness of the data. Ernst & Young LLP conducted the limited assurance and their statement can be found here.
We report in accordance with the Global Reporting Initiative framework (GRI) Sustainability Reporting Framework, G4, at the comprehensive level. The G4 framework sets out the principles and standard disclosures that organisations can use to report their economic, environmental, and social performance and impacts. Our GRI Index has been checked by Corporate Citizenship.
Our GRI Index can be found here.