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Royal Mail is sending a leaflet to every household in the UK to remind them of the details of its scheme to enable customers on Pension Credit, Employment and Support Allowance or Incapacity Benefit to purchase First and Second Class stamps at 2011 prices.
In March, Royal Mail announced it would be launching the Christmas Stamp scheme to assist customers on these benefits to purchase stamps during the busiest mailing time of the year.
The scheme will run from 6 November until Christmas Eve and will enable customers to purchase a total of up to 36 First and Second Class stamps at last year’s prices – 46p for First Class and 36p for Second Class. The stamps can be purchased in any mixture of First and Second Class and can only be purchased in a single transaction.
The scheme will be administered at all of the over 11,500 Post Office® branches across the UK. To be eligible, customers will need to be in receipt of Pension Credit, Employment and Support Allowance or Incapacity Benefit. To purchase the stamps, customers will need to show proof of receipt with a letter from the Department for Work and Pensions or in Northern Ireland the Social Security Agency, which lists the relevant benefits. This can include Annual Up-Rating or other awards letters, dated within the last 12 months. Alternatively customers can bring a Post Office Card Account statement that lists one of the relevant benefits.
From 8 October, Royal Mail will be sending a leaflet to every home in the UK, with further details of the scheme. This leaflet will also include a voucher which, in conjunction with the letter from the DWP or SSA, will need to be presented at a Post Office® counter in order to purchase the stamps. Each voucher can be used by up to two people but is valid for one purchase only.,
A customer can ask a friend, relative or carer to collect the stamps on their behalf, as long as the representative can produce the voucher and relevant letter from the DWP or SSA when at the Post Office®.
Stephen Agar, Managing Director Consumer and Network Access, said: “Royal Mail is pleased to be introducing this scheme to help our customers, who are on these benefits and facing extremely tight budgets this Christmas, purchase First and Second Class stamps.”
The voucher will also be stocked in local Age UK offices across the country
Customers who require additional or replacement vouchers can call the Royal Mail Customer Service Team on 08456 016 248 or request them through our website at www.royalmail.com/stampoffer
Director of Consumer and Business Media Relations
Royal Mail Group
Royal Mail Group
Registered Office Royal Mail plc 100 Victoria Embankment London EC4Y 0HQ
© Royal Mail Group Limited 2014