News and press releases

  • Royal Mail
    13 April 2017
    Royal Mail fleet opens up vehicle workshops to commercial fleet
  • Royal Mail Fleet is to open up its UK-wide network of vehicle workshops to commercial fleet customers
  • Royal Mail Fleet has one of the largest independently owned vehicle workshop networks in the UK, with over 110 locations from Inverness to Redruth
  • The workshops, staffed by more than 1,000 highly experienced vehicle technicians, will offer industry-leading service, maintenance and repair across a complete range of vehicle types and plant items

Royal Mail Fleet is to open up its UK-wide network of vehicle workshops to other fleet customers. 

This follows a successful pilot across 20 workshops during the previous 15 months to refine and develop its capabilities. 

Royal Mail Fleet has one of the largest vehicle workshop networks in the UK, with more than 110 locations from Inverness to Redruth.  

The workshops, staffed by over 1,000 highly qualified and experience vehicle technicians, offer industry-leading service, maintenance and repair for cars through to trucks and plant items.

Paul Gatti, Royal Mail Fleet director, said: “We believe that the time is right for Royal Mail Fleet to open up its extensive network of workshops to other commercial customers. Fleet operators have already told us that they want a provider with national coverage and a true one-stop-shop capability for commercially critical fleets from a name they can trust. 

“We have amassed a great deal of knowledge and expertise from keeping the UK’s biggest fleet on the road with the highest levels of compliance, availability and safety; our number one priority. When combined with our improved processes, we believe this creates a highly competitive and compelling offering for the external market.”

Royal Mail Fleet has made significant investments in recruiting and training its people, particularly in its workshops. It has deployed a brand new operating platform six months ago that is integrated across its fleet management and workshop network.

Royal Mail Fleet will be offering:

  • A one-stop-shop from cars to HGVs including hydraulics, tail lifts and power testing
  • 110 locations nationwide
  • 40 mobile service technicians 
  • Over 70 locations open 12+hrs/day 
  • More than 50 locations capable of maintaining HGVs
  • Over 20 locations fully equipped with double-deck trailer maintenance capability
  • Consistency of service and pricing across the workshop network delivered by a team embodying honesty, transparency and a relentless focus on the customer
  • A single and fully integrated systems platform across its fleet management and workshop network

 

Issued by Royal Mail Press Office: 020 3338 1007

Julie Pirone: 07711 446358
 

Notes to editors

Royal Mail Fleet manages Europe’s largest commercial vehicle fleet of more than 49,000 vehicles and employs more than 1000 people helping Royal Mail to deliver the universal service across the UK, six days a week to more than 29 million addresses.

About Royal Mail

Royal Mail plc is the parent company of Royal Mail Group Limited, the leading provider of postal and delivery services in the UK and the UK’s designated universal postal service provider. UK Parcels, International and Letters (“UKPIL”) comprises the company’s UK and international parcels and letters delivery businesses operating under the “Royal Mail” and “Parcelforce Worldwide” brands. Through the Royal Mail Core Network, the company delivers a one-price-goes-anywhere service on a range of parcels and letters products. Royal Mail has the capability to deliver to more than 29 million addresses in the UK, six days a week (excluding UK public holidays). Parcelforce Worldwide operates a separate UK network which collects and delivers express parcels. Royal Mail also owns General Logistics Systems (GLS) which operates one of the largest ground-based, deferred parcel delivery networks in Europe.