Royal Mail Group, through its core UK business UK Parcels, International & Letters (UKPIL), is the UK’s sole provider of the Universal Service.

Postwoman delivering

Our corporate responsibility activity benefits the business as well as society and the environment.

As the UK's Universal Service provider, we are regulated against a number of conditions by Ofcom.

Our strategy is to be the best delivery and marketing mail business in the UK.

Our products

We offer our customers a range of tailored solutions giving them what they need, whenever they want it.

Old Post Office poster 'Post office lines of communication'

For over 500 years we have driven communication and business, and we continue to do so.


Full customer contact details, including phone, email, social media and postal details.