Contact us

You can contact us in various ways:  


By phone or email


Royal Mail:

For specific queries related to Royal Mail, please use the link below:

Contact Royal Mail - General Customer Enquiries


Parcelforce Worldwide:

For specific queries related to Parcelforce, please use the link below:

Contact Parcelforce Worldwide 

General Logistics Systems

For global corporate queries please use the link below:

Contact General Logistics Systems


Press and Media

For any press queries please go to our dedicated media section:

Contact our Press Office


By social media

Customers can follow Royal Mail and Parcelforce Worldwide on Twitter and can tweet us their questions and feedback. We respond to customer tweets throughout the week.

Follow Royal Mail on Twitter @royalmail

Follow Parcelforce Worldwide on Twitter @parcelforce

Follow Royal Mail Group for the latest company news @royalmailnews

RSS feed

For all the latest Royal Mail Group news, subscribe to our RSS feed


By post

If you wish to contact us in relation to corporate enquiries at our registered office, the address is:

Group Communications
Royal Mail Group
100 Victoria Embankment

For Royal Mail's General Customer Enquiries you can write to: