Appointed 

Non-Executive Director on 1 January 2018

Non-Executive Deputy Chair on 7 November 2018

Non-Executive Chair on 22 May 2019

Interim Executive Chair on 15 May 2020

Non-Executive Chair on 1 February 2021

Skills and experience

Keith is a highly regarded business leader and chartered accountant who brings a wealth of governance, operational and customer service experience, as well as a deep understanding of industrial relations and regulated industries. Prior to joining Royal Mail, he spent 18 years at British Airways, including five years as CFO, three years as CEO and two years as Executive Chair. During that time, he led the transformation of British Airways, building a leaner and more customer-focused organisation with a sustainable future. Keith was formerly a Non-Executive Director and Deputy Chairman of the John Lewis Partnership, a Non-Executive Director of Aviva plc and an Executive Board member and Chair of the Audit Committee at Transport for London. He spent his early career at Boots, Apple Inc. and Reckitt and Colman.

Significant external appointments

Chair of Halfords Group plc

Independent Chair of a review of the British Railways on behalf of the UK Government

Appointed 

Non-Executive Director on 1 November 2017

Chief Executive Officer of Royal Mail on 11 January 2021

Skills and experience

Simon has extensive experience as a global business leader with proven expertise in strategy, logistics, digital transformation and customer experience. Prior to joining Royal Mail, he held senior positions at Honda Motor Europe Ltd, Motorola Inc., lastminute.com, Apple Inc. and Wm Morrison Supermarkets plc. His recent roles include Global Head of Digital Commerce at HSBC, Chief Product Officer at Ocado plc and Managing Director of the NHS Test and Trace programme. Simon was previously the Designated Non-Executive Director for engagement with the Company’s workforce but stepped down from this role following his appointment as CEO.

Significant external appointments

Member of the Digital Advisory Board of Coca Cola European Partners

Appointed 

1 April 2021

Skills and experience

Martin has a wealth of international experience as a senior executive in the logistics industry. He spent 15 years at Deutsche Post DHL, where he held a variety of senior logistics, parcel related and strategic roles, including CEO of the DACH region at DHL Supply Chain. He joined GLS in 2015 as the Chairman of the Management Board of GLS Germany before being appointed CEO of the GLS Group in June 2020. His deep knowledge of GLS and the logistics industry will be of great value to the Board.

Significant external appointments

None

Appointed 

11 January 2021

Skills and experience

Mick is a chartered accountant with significant financial, logistics and industrial relations experience in a regulated industry. He joined Royal Mail in 1993 and has served in various senior roles since, including Corporate Finance Director at the time of the IPO in 2013 and Chief of Staff to the then CEO. He was appointed Group CFO on 11 January 2021, having been in that role on an interim basis since May 2020.

Significant external appointments

None

Appointed 

1 October 2019

Skills and experience

Baroness Hogg brings extensive board and governance experience, having served as Chair of 3i Group plc and as a Non-Executive Director of numerous companies including BG Group plc and GKN plc. She also has significant political and regulatory experience through her former roles as Lead Independent Non-Executive Director of HM Treasury, Chair of the Financial Reporting Council and Head of the Prime Minister’s Policy Unit under John Major. She was granted a life peerage in 1995 and sits in the House of Lords as a crossbencher. In 2017, she won a Lifetime Achievement award from the Non-Executive Directors’ Association.

Significant external appointments

Non-Executive Director of Times Newspapers Holdings Limited

Appointed 

1 December 2016

Skills and experience

Rita brings a wealth of strategic, commercial and operational experience as an international business leader with proven experience in business restructuring and transformation at scale in regulated businesses.  During her career at BP she gained extensive ESG experience, particularly related to governance, safety and operational risk, environmental performance, D&I, human rights, and compliance and ethics during her roles as VP of Downstream Transformation, BP Group Chief Marketing Officer, COO Global Petrochemicals, and as a member of the Downstream Senior Executive Leadership Team and the Safety and Operational Risk Committee.

Significant external appointments

None

Appointed 

22 May 2019

Skills and experience

Maria brings a wealth of experience in governance, industrial relations, transformation programmes and employee engagement. She spent 18 years at British Airways plc, including four years as the Director of People, Legal and Government and Industry Affairs and seven years as the Director of People and Legal, a role in which she was responsible for global human resources, legal, risk and compliance. Maria is a qualified solicitor and had held various positions at Hogan Lovells, Lloyds of London and Law College of Europe.

Significant external appointments

Non-Executive Director of De La Rue plc

Panel Member of the Competition and Markets Authority

Non-Executive Director of London & Quadrant Housing Trust

Appointed 

22 May 2019

Skills and experience

Michael has extensive strategy, finance and M&A experience. He spent 27 years in investment banking, working for firms including Robert Fleming & Co, UBS and most recently Bank of America Merrill Lynch, where he was Co-Head of Investment Banking and Corporate Broking for the UK and Ireland. He has significant knowledge of the letters and parcel sector, gained through his previous role as a Non-Executive Director of UK Mail Group plc, where he was also Senior Independent Director, Chair of the Remuneration Committee and a member of the Audit Committee.

Significant external appointments

Chair of Morgan Sindall Group plc

Chair of London Stock Exchange plc (a subsidiary of London Stock Exchange Group plc)

Appointed 

1 November 2019

Skills and experience

Lynne brings substantial strategy, governance, leadership and transactional experience. She was CEO of National Australia Bank Europe Limited (NAB) from 2004 to 2011, during which time she oversaw the disinvestment of NAB’s Irish operations and the integration of Clydesdale and Yorkshire banks. Prior to NAB, she spent 20 years at Woolwich plc, working in a variety of senior marketing roles until she became Group Operations Director in 1996 and then CEO in 2000. During that time, she was a member of a team which oversaw a successful IPO and FTSE 100 listing. Lynne was also a Non-Executive Director at Standard Life Aberdeen plc, Scottish Water, Jardine Lloyd Thompson Group plc and Nationwide Building Society.

Significant external appointments

Senior Independent Director of Serco Group plc

Non-Executive Director of TSB Banking Group plc

Senior Independent Director of TSB Bank plc (a subsidiary of TSB Banking Group plc)

Chair of Trustees of Learning Disability Network London Limited (a charity)

Appointed 

29 September 2021

Skills and experience 

Shashi is Director of Strategy and Chief Technology Officer at Transport for London (TfL) and a Trustee for the Centre for London.  After a brief time teaching at Harvard University and then working as an engagement manager at McKinsey in London, Shashi had a long career at TfL.  Since 2006, he has been responsible for the operation of TfL's revenue collection system, including the Oyster card, the largest smartcard-based ticketing system in the world; and, advising the Mayor of London on fares and ticketing policy. In 2011, he added responsibility for integrating all customer-facing activities and for running TfL's customer service operations. Shashi has led the development of contactless payments since 2007 and implemented this successfully on TfL's systems starting in 2012. In the process he has developed capability for technology development and globally leading innovation in a public sector organisation.

Significant external appointments

None

Appointed 

8 April 2019

Skills and experience

Mark is a qualified solicitor and has significant legal, technology, data and company secretarial experience. He was previously the Interim Company Secretary of Yorkshire Water and the General Counsel and Company Secretary of Wm Morrison Supermarkets plc. Whilst at Morrisons, Mark helped to oversee Morrisons move online with Ocado and then Amazon. He also dealt with the response to Morrisons employee data theft in 2014. Prior to joining Morrisons he was a partner at Addleshaw Goddard LLP, where he specialised in corporate litigation and headed up the national IT litigation practice.