If you are a customer with an inquiry, you can contact us via our Royal Mail help centre: > Help Centre
Alternatively, customers can call our Customer Service team on 03457 740 740.
Full company contact details can be found on our Contacts page: > Contacts
Please note: Our Press Office does not have access to customer details or tracking systems and cannot assist with individual customer enquiries. Please use the contact details provided above.
We provide a 24/7 Press Office service for accredited journalists. Outside of office hours, calls will be transferred to our on-call Press Officer who will respond as soon as possible.
Phone: 0207 449 8246