Our suppliers

We are committed to high standards of social, ethical and environmental conduct across our supply chain. Working collaboratively with our suppliers helps to create economic value for our communities and deliver better experiences for our customers.

We worked with around 5,000 suppliers in the UK in 2017–18. Our approach to these relationships has a major influence on our contribution to the economy, the satisfaction of our customers, and the reputation of our brand.

 

Working collaboratively with our suppliers helps to create economic value for our communities and deliver better experiences for our customers.

 


Our approach to responsible procurement

Royal Mail suppliers are required to comply with our Responsible Procurement Code of Conduct (PDF). This sets out the ethical, social and environmental standards that we expect. It covers issues such as human rights, labour, environment, and anti-corruption.

The Code is based on the Ten Principles of the United Nations (UN) Global Compact. It helps us to manage associated risks in our supply chain. We require our suppliers to communicate the Code in full to all relevant employees within their organisations. Our KPIs monitor our performance against annual targets relating to social, ethical and environmental practice.

For more information about our approach to responsible procurement, key initiatives, targets and performance, see pages 64-71 of the 2017-18 Corporate Responsibility Report. 

> Royal Mail Group plc - Corporate Responsibility Report 2017-18 (PDF)

 


Human rights and modern slavery

We are committed to preventing modern slavery throughout our supply chain. Modern slavery refers to any activity that impinges on human freedom through servitude, forced and compulsory labour, and human trafficking.

Within our Responsible Procurement Code we set out human rights expectations for our suppliers. These include adhering to the UN Universal Declaration of Human Rights and complying with the eight fundamental International Labour Organization conventions.

In 2016-17, we published our first Modern Slavery Act statement. This outlines the actions we have taken to address modern slavery risks in our business and supply chain.

> Modern Slavery Act Statement (PDF)