Our communities

Royal Mail is a truly national company. As the sole provider of the Universal Service in the UK, we have a presence in every community, connecting customers and businesses, making commerce happen and increasing prosperity. We have been fulfilling this role for over 500 years. 








We seek to be an integral, valued and trusted part of every community where we operate.

Our community investment programme seeks to build on the economic and social impact our business already has through our core business operations. We do this through:
  • Leveraging our national scale: our charity partner programme focuses our national scale around a single cause chosen by our people, to which we can make a measurable difference.
  • Using our local presence: our Missing People partnership uses our presence in communities to help find those at risk; our Community Support and payroll giving schemes support the causes our people feel most passionate about.
  • Unlocking potential through education: our online magazine, Teacher’s Post, provides classroom resources; our Career Ready charity partnership helps prepare young people for the world of work; and our partnership with The Prince’s Trust enables it to support young people with mental health problems. 
For more information about our community investment programme and initiatives see pages 52-63 of the  2017-18 CR Report. (PDF 4.85MB)