Latest insights & innovation

Parcel postboxes: Accelerating a parcel’s journey from website purchase to doorstep delivery

Royal Mail is rolling out the UK’s first ever parcel postboxes to make sending parcels as easy as posting letters. It is just one of the ways...

The Subscription Economy: Key trends for success in the market

The spectacular rise of subscription boxes has largely been driven by start-ups. The low barriers to entry in the subscription box market have...

The Subscription Economy: The changing nature of gifting and the rise of the self-gifter

The gifting market is a key avenue for subscription businesses, including shoppers who gift to their friends and family as well as the growing...

The Subscription Economy: UK retailers are buying into the growth opportunity of subscription boxes

Our research has found that six in ten subscription box businesses intend to invest in new or existing services in the next year, and over half...

The Subscription Economy: London and Wales drive growth of UK subscription box market

Residents living in London, Wales and the North East are driving the growth of the UK’s subscription box market. Over half (50.7 per cent) of...

Boom boxes: UK subscription box market to be worth £1 billion by 2022

Spurred by the growth of mobile devices, subscription commerce is forecast to grow by 72% by 2022.

Looking to Ireland could be the first step to increased international sales

The Irish online market is a natural place for UK businesses to expand. With a little effort and some changes to account for the differences...

Get a foothold in the world’s largest e-commerce marketplace

Already the world’s largest online market, ecommerce in China is experiencing exceptional year-on-year growth. In fact, by 2020, it is expected...

Electric Vehicles: turning an iconic red fleet green

As we continue to look at new and innovative ways to reduce our carbon footprint, we've deployed electric trucks and vans across the country....

Supporting the continued growth of e-commerce: trialling the UK’s first parcel postboxes

We've announced the trial of 30 Parcel Boxes that mean small businesses and marketplace sellers can post pre-paid parcels through postboxes in...

Revealed: the exporting and importing hotspots for UK businesses

With global reach and the leading enabler of ecommerce in the UK, Royal Mail is well placed to observe trends across the industry.

Opportunities and challenges for UK SME retailers in today’s climate

As the number one facilitator of ecommerce in the UK, Royal Mail understands the opportunities and challenges facing SME retailers.

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