Latest insights & innovation

Drones: connecting remote communities across the UK

Over the last eighteen months, at Royal Mail we have been trialling drone technology to assess whether it can help us to better serve remote...

Going electric

Earlier in 2021, we at Royal Mail announced a ten-fold increase in the number of electric vehicles in our fleet with plans to introduce around...

We’re changing. And it’s working.

We’re changing. And it’s working. Today, we’ve issued our full year results and are setting out our plans for the future.

Trust at the Doorstep: Re-inventing Royal Mail for the next generations

We’ve made big improvements in service quality for our customers, helped to deliver a bumper set of elections, put unique barcodes on stamps,...

The Founding Platinum Supporter: The Queen’s Green Canopy

Royal Mail is proud to be the Founding Platinum Supporter of The Queen's Green Canopy. To mark the launch, Royal Mail employees planted four...

Barcoded Stamps: Reinventing The Humble Stamp

In March 2021, Royal Mail announced a pilot of the UK’s first barcoded stamps. Initially, around 20 million 2nd Class stamps include the new...

Parcel Collect: shaking up the daily delivery

In October 2020, Royal Mail launched a parcel pick-up service across the UK in a shake-up of the daily round. Parcel Collect means postmen and...

One Year On: Delivering through a Pandemic

It’s exactly 12 months today since the UK’s first COVID-19 lockdown. We’ve been reflecting as a business on how we have been impacted by these...

Drones: trialling new ways to deliver to rural communities

In December 2020, Royal Mail joined forces with a consortium of established UK drone companies to become the first nationwide UK parcel carrier...

Keith Williams' letter to colleagues: Grounds for optimism

As we announce our 2020-21 Half Year Results, Interim Executive Chair writes to colleagues across Royal Mail Group about the opportunities and...

In pictures: Black History Month 2020

To mark the launch of our Black History Month 2020 postboxes, we chart some of the black Britons who have featured on our Special Stamp over...

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