Our environmental management is recognised as the foundation upon which we can deliver our Steps to Zero ambitions, enabling us to track, maintain and continually improve our environmental performance. Our Environment and Energy policy defines the priorities for good environmental management, detailing how we manage the environmental aspects of our operations, products, and services to prevent negative impacts.
Our environmental management system has been developed and maintained in line with the BS EN ISO 14001:2015 standard. Our Parcelforce Worldwide operational sites and head office are all certified to BS EN ISO 14001:2015. Our most common and significant pollution incidents are spills from fuelling infrastructure, vehicle spills, and littering both on and off-site.
Our focus is on site condition, design, security, and workforce culture to prevent such events from occurring or minimising the impact of a spill if it does occur.
Royal Mail operates the largest commercial fleet in the UK and therefore uses significant volumes of fuel. We take precautions to ensure this fuel is handled safely and responsibly, including emergency planning, staff training, tank inspections, and CCTV and alarm system installations that can help deter theft. Where spills do occur, we have robust procedures in place based on the severity and scale of the spill, which prioritise containment and clean-up actions, and procedures for liaising with environment agencies or local authorities as applicable.
Royal Mail Group Limited has not received any environmental enforcement actions in the past five years. We continually improve
our environmental management and work with regulators when appropriate.
Our carbon reduction plan for 2022-2023 can be found here. Our Environment and Energy policy can be found here.
